On Tuesday 10th of November at 12:25 we received the first email warning us about Cashila web site going under distributed denial of service (DDoS) attacks and demanding a bitcoin payment if we wanted the attack to stop. A threat came from a group which we won’t promote.

Soon after the attacks have started, and we were forced to take the page down. We have for now stabilised the situation and will continue to monitor it thoroughly. Since we don’t intend to pay the ransom, we expect there might be continued attacks, which may result in further interruptions to our service.

We are sorry for any inconvenience caused as a result of these attacks. At the same time we’d like to thank you for being understanding and supportive.

[Update]

Thursday, 12th of November  – Our servers are still overwhelmed with maliciously-generated traffic. We are continuing to improve our protection against these attacks, unfortunately finding a working solution is not that easy. We remain positive and plan to get back to normal soon. 

Friday, 13th of November – We have been live for the past 24 hours. Attacks may still occur but at this point we are stable. 

What is a DDoS Attack?

A distributed denial-of-service (DDoS) attack is an attempt to make an online service unavailable by overwhelming it with traffic from multiple sources. This floods the bandwidth and resources of the system to a point where genuine connections from users cannot get access. The service appears to be down.

 

How often does a DDoS attack happen?

DDoS attacks are quite common among internet services. Various attackers have been especially active in the past couple of weeks, with a lot of banks, email providers and other companies reporting being a victim of criminal perpetrators of DDoS attacks (Kraken Exchange being one of them).

 

How does this affect you?

If Cashila is under DDoS attack, you most probably won’t be able to connect to our service. Instead, the Error 522 or the Maintenance message will show. The attacks DO NOT in any way affect the safety of the funds in your Cashila account.

 

What can you do?

Stand by us while we are doing our best to stop and prevent the possible future attacks. We will not give criminals the power to decide when/how/which internet services can people use.

 

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